Friday, 5 September 2014

Ebay Scams and Summer Delays

It has come to our attention that some Ebay sellers are using our name and pictures to scam buyers. If you find any auction with our name or pictures of our coins and doubt their authenticity, please do not hesitate to contact us. In any case, let you know that we do not sell our items through other sellers or names, nor we grant anyone else permission to use our name. At the moment, the only account we occasionally use to auction items on Ebay is silveragecoinscom.

We also take this opportunity to apologize to any affected customer for the delays in some shipments along the last month. Apart from taking a week off –the first one in 4 years-, we have also been working only on a part time basis; which is also the case of our local post office. From the 16th of September we will return to full time –as well as our post office- and keep our compromise of sending every shipment on the next working day after the reception of the payment.

Thank you for your patience and your understanding.

Wednesday, 2 July 2014

New Mobile Website and Server Changes

In preparation for the launch of our new mobile website, which we expect to be ready in short, we had to make some changes recently to our server.

You may have noticed that the addresses to all the pages in our website are now preceded by the "www" subdomain. This might have the adverse effect on some users who have stored their preferences and shopping cart content previous to the 1st of July; as these would not be accessible any longer, and would have to be entered again. We sincerely apologise for this inconvenience; but we were unable to make the necessary changes while keeping the old cookies.

We have also changed the access to the static content throughout our website to a cookie-less subdomain. This shouldn’t have any effect on your browsing and shopping experience –with the exception of faster loading pages, especially those with many pictures.

Besides these issues, there is always the possibility of unintended error and mistakes; in which case we would appreciate if you let our webmaster know at webmaster@silveragecoins.com.

Thank you for your understanding, and again, sorry for any inconvenience that this may have caused.

Friday, 20 June 2014

New Search Engine, Low Prices and Advertising

Following some of our customers’ suggestions to upgrade our search engine in the Catalogue and List pages, we have now installed a new one powered by Google. You will find the new Google Search Engine at the bottom on the lateral of every page throughout our website, and also at the top of the Catalogue page; also followed by our old engine, which you will still need to use to select specific sections, countries, metals, and availability.

You may also have noticed that during the past month we have lowered our prices to the lowest in the past 5 years. This is due to the recent drop in the price of Silver in the international markets, to which our prices are linked. To compensate for this drop, and to keep with our policy of charging the right price for all our items, we have decided to optimize the advertising throughout our website.

We sincerely hope that these changes will satisfy all our visitors and enhance our customers’ shopping experience.

Monday, 17 March 2014

Bargains of the Week and Ebay Auctions

We have two fantastic news for all our customers: this week we inaugurate the “Bargains of the Week”section in our homepage; in which, as its title implies, we will be offering every week four of our best coins at reduced prices. This promotion is open to any customer, registered or not, and can be combined with any other offer currently available; like Fixed P&P for any number of items, or the Free Shipping promotion for registered customers.

Also this weekend, starting Friday 21st of March, and as it has become usual every year, we will be auctioning on Ebay.co.uk and Ebay.es some of our excess stock, replacement items, repeated years and grades, and many other coins that were never previously available in our shop. There will be a lot of different types of coins for everyone to choose from; and the best of all, these will be no reserve auctions starting at just 25 pence for common coins, and 99 pence for silver coins.

As always, all our sales, whether on Ebay or through our shop, can be combined at no extra cost; and all are protected by our full guarantees.

Tuesday, 3 December 2013

Last chance to benefit from our 5th Anniversary Discounts

It has been almost a year since we began offering our registered customers the 5th anniversary discounts, which include: 500 coins on special offer and reduced prices; free postage for orders over $100, €75, or £65; and 5% discount on all the items in the next purchase for filling our short survey. Unfortunately, and as programmed, these offers will end on the 1st of January 2014; reason why we take this opportunity to remind all our customers that you can still benefit from these discounts during whole month of December.

So, for the rest of this month, and until the 31st of December, if you are a registered customer you can still benefit from Free Postage, and if you haven’t done so, you can get a 5% discount on every item in your next order for just completing and sending our short survey.

Also remind you that since each item is unique (you get the exact coins you see) we do not have replacement stock for most of the coins offered; which means that the first customer to place an order reserves the right to purchase any specific item at the stated offer.

Take now this last chance to save when buying your collectable coins. before it’s too late.

Thursday, 27 June 2013

US embargoes and PayPal payments

Due to the United States embargoes on various countries, which prevent US citizens and companies from purchasing or facilitating the purchase of goods originating in these countries, PayPal will no longer be processing payments for any coins from Cuba, Iran and North Korea.

Our databases and price guides for these countries will be kept unchanged, and any available coin will also continue to be offered for sale. However, you will not be able to pay for these items through PayPal any longer. A notice will be displayed to remind you of this restriction every time you add one of these coins to your shopping cart, and the PayPal checkout button will be unavailable until you remove all restricted items from your shopping cart.

If you wish to purchase any coin from Cuba, Iran or North Korea, please contact us requesting more information about alternative methods of payment; like bank transfers, which we have been accepting successfully for a few months now.